Currently, mail pick-up hours are Monday – Friday, 11:00 AM – 6:00 PM. There are no weekend pickup hours. You may schedule your pick-up time by calling (313) 379-7000 or using your virtual office app, if available. 

Use the digital access system to enter our secure building with the following steps: Tap the screen, tap directory, scroll to search for 700 – SpaceLab, and tap to dial. We’ll answer and buzz you in the building. Then, enter the building, walk straight ahead, and take the elevator to the seventh floor. 

Note: Curbside service was instituted as a courtesy to customers during the COVID-19 pandemic to minimize exposure and was not intended to be a permanent service. We reserve the right to end this service at any time. A few changes:

• Curbside delivery may not be available daily.

• We now require at least two hours' notice for curbside delivery.

• We are unable to provide curbside delivery for an unscheduled pickup.

• Be mindful of downtown Detroit parking accessibility and availability.

There are 15-minute temporary parking spots on Congress Street, around the corner from our building entrance. At the time of this posting, municipal street parking is more plentiful after 2:30 PM. You may also want to download the Park Detroit app for ease of payment. For more information about virtual mail and office space rental places in St Petersburg, FL, contact us today.

Delivery by U.S. Postal Service, FedEx, UPS, or other services varies. We process mail and package deliveries Monday through Friday. We aim to process mail within one business day of delivery. While you may have received an image of your mail item by email, the item may not be in your mailbox yet. Mail is typically physically placed in your box by the close of business. As a provider of virtual mailboxes and daily office space rentals in St Petersburg, FL, we're happy to answer any of your questions.

If you are a SpaceLab Mail or OpusVO customer, you’ll receive email notification of each item sent to your mailbox. If you opened your Virtual Office account through iPostal1 or PostScan Mail, use their respective website or app to view your mail items. Contact SpaceLab St. Pete today for more information about virtual mailboxes and cubical space rentals in St Petersburg, FL.

Only SpaceLab Direct Mail customers who have a mailbox and key can retrieve their own mail. All other customers have mail securely stored, and our staff will retrieve it for you. On most days, we can retrieve it for you within a few minutes. Occasionally, we have several customers in at once, so there may be a brief wait. If you are expecting a package from UPS, FedEx, DHL, USPS Priority or Overnight, or another service, please be sure to check the tracking number to confirm that the shipment has arrived at SpaceLab before inquiring about its delivery. Note: Check to make sure your mail/virtual office subscription is active (not expired, suspended, or missing USPS Form 1583 documents) prior to picking up mail. We're proud to be one of the best providers of virtual mailboxes and daily office space rentals in St Petersburg, FL.

For customers with scanning and shipping services, we aim to have your requests completed within one business day. Please note that we will not scan credit cards. If you're looking to learn more about a virtual mailbox or coworking office space in St Petersburg, FL, you've come to the right place.

Although we can accept your mail as soon as you open your account, we must have your notarized USPS Form 1583 on file with your two acceptable forms of identification before we can distribute or handle your mail in any way. This form, required by the United States Postal Service, allows us to be your mail agent, accept mail in your name, and ensure that only you and those you authorize can pick up your mail or instruct us how to handle it. Call us today to learn more about the virtual mailboxes and office space rental places St Petersburg, FL residents recommend.

A primary ID must have a clear photograph of the mail recipient. Acceptable primary IDs include:

• Valid state-issued driver's license

• Non-driver’s identification card

• U.S. Armed Forces card

• Uniformed Service ID card

• U.S. permanent resident or other identification issued by U.S. Citizenship and Immigration Services

• U.S. certificate of citizenship or naturalization

• Identification card issued by a federally or state-recognized tribal nation (tribal identification card)

• U.S. passport

• U.S. passport card

• Foreign passport

• Corporate identification card of a corporation located and organized in good standing in the U.S.

• University identification card

• Matricula Consular card (Mexico)

• NEXUS card (Canada)

Acceptable Secondary IDs include:

• Current lease

• Mortgage or deed of trust

• Voter or vehicle registration card

• A home or vehicle insurance policy

• A Form I-94 Arrival and Departure record

Unacceptable IDs include Social Security cards, credit cards, and birth certificates.

To double-check whether your form of ID is acceptable, please give us a call. We're happy to help our customers with whatever they need to sign up for virtual mail or cubical space rentals in St Petersburg, FL.

Check with us to find out how many individual and business names you’re allowed to have on your account. We must have your official personal and business name(s) on file in order to accept mail. If we don’t have each name on file, we will return the mail to the post office or delivery company. Make sure all individuals who will receive mail at your account are listed on the form and have submitted their appropriate identification. This is an integral part of acquiring a virtual mailbox or coworking office space in St Petersburg, FL.

We are very careful about handling and distributing your personal and/or business mail. This includes being mindful that what you receive may contain checks, legal documents, and other private information. We do not want your mail to get into the wrong hands. If you are unable to retrieve your mail yourself, please contact us prior to having someone pick it up for you. We will need the person’s full name with photo identification. If the person is associated with your business and will be receiving mail at your box number, then we will need to add their name to your USPS 1583 form and attach copies of their identification. For more information about proper documentation, virtual mailboxes, or cubical space rentals in St Petersburg, FL, contact us today.

If your account is closed, we will hold any mail or packages that exist in your box prior to the closing date for 90 days. Any new mail or packages received will be returned to the sender. Retrieval of any mail after the closing date may be subject to a pick-up fee. You will be notified by email prior to or upon closing of your mailbox. It is your responsibility to pay any applicable fees to re-activate your account or to pick up any remaining mail from our office. Please note that your box number may be reassigned and any mail left after 90 days will be returned to sender or discarded. For more information about our account-closure policy and daily office space rentals in St Petersburg, FL, give us a call.